Safety 1st Baby monitor connects to your home Wi-Fi network and sends real-time notifications to your smartphone or tablet when there is motion. Using our Safety 1st Baby monitor App which is available for Apple and Android, you can see an HD Video stream of the child. Safety 1st Baby monitor can alert you when motion is detected.
HOW BIG IS SAFETY 1ST BABY MONITOR?
Safety 1st Baby monitor camera is about 4" tall, 2.5" deep, and 2.5" wide and weighs about 0.4 pounds. The Safety 1st Baby monitor speaker is about 1.5" tall, 3.5" wide and weighs about 0.16 pounds.
HOW LONG DOES IT TAKE THE BATTERY TO RECHARGE?
When connected to a 2.1 amp charger, Safety 1st Baby monitor speaker will fully charge in approximately 2-3 hours.
WILL I BE NOTIFIED WHEN THE BATTERY IN MY SAFETY 1ST BABY MONITOR SPEAKER IS LOW?
Yes - the speaker will beep to let you know the battery is low.
ARE THERE ANY ADDITIONAL FEES INVOLVED?
All Safety 1st Baby monitor devices will operate without an additional fee or subscription. You will still receive alerts when visitors press your or trigger the motion sensors in your device, and you’ll still get live streaming video and two-way audio, so you can see, hear and speak to guests in real-time, as the event is happening. You will also be able to review video for up to 24 hours using the Safety 1st app.
HOW CAN I GET HELP WITH SETUP AND INSTALLATION OF MY SAFETY 1ST BABY MONITOR DEVICE?
Our Consumer Care Team is here to help. To request installation help, go to Safety1st.com/help and chat with a Consumer Care Team member Text us at 812/652-2525
Setup
DO I NEED A WI-FI CONNECTION TO SET UP MY SAFETY 1ST BABY MONITOR?
Safety 1st Baby monitor requires a wireless Internet connection for operation. Safety 1st Baby monitor is compatible with wireless routers running 802.11 B, G, or N on 2.4 GHz. Once the Safety 1st Baby Monitor camera has been set up, your smart device does not need to remain connected to your WiFi network for normal operation.
DOES SAFETY 1ST BABY MONITOR NEED TO BE TETHERED TO THE COMPUTER DURING THE SETUP PROCESS?
Safety 1st Baby monitor is set up wirelessly by the Safety 1st Baby Monitor app on your smart device. Safety 1st Baby monitor does not need to be connected to a computer during setup or operation.
DO I HAVE TO CHARGE THE INTERNAL BATTERY PRIOR TO SETTING UP AND INSTALLING MY SAFETY 1ST BABY MONITOR?
No, most Safety 1st Baby monitor speakers arrive with a battery charge ranging from 50%-70%. Camera uses a plug only.
WHY DO I NEED TO CONNECT SAFETY 1ST BABY MONITOR TO MY PERSONAL WI-FI NETWORK?
Safety 1st Baby monitor uses your Wi-Fi network to send live HD video and audio to the Safety 1st Baby Monitor app on your smart device.
WHERE CAN I DOWNLOAD THE SAFETY 1ST BABY MONITOR APP?
Download the free Safety 1st Baby Monitor app from iTunes App Store or Google Play Store.
WHAT HAPPENS IF MY PERSONAL WI-FI CONNECTION GOES DOWN?
If you lose wireless internet connection, Safety 1st Baby monitor will not be able to send audio and video data to your smartphones and tablets.
Installation
CAN I MOUNT SAFETY 1ST BABY MONITOR TO OTHER SURFACES SUCH AS GLASS?
Safety 1st Baby monitor can be mounted to multiple surfaces. We provide a mounting bracket to mount Safety 1st Baby monitor to wood, brick, concrete, and stucco. You can use double sided 2-pound foam compression tape (not included) to attach the mounting bracket to other surfaces like glass, aluminum siding, and other surfaces that can't be drilled.
WHAT ARE WI-FI RANGE EXTENDERS? WILL THEY IMPROVE THE WIRELESS INTERNET CONNECTION TO MY SAFETY 1ST BABY MONITOR?
A wireless repeater is a stand-alone unit that extends the range of your Wi-Fi signal by repeating the signal over a greater distance. They are simple devices that are easy to connect to your Wi-Fi network. Once connected, position your repeater somewhere near your Safety 1st Baby monitor to ensure the best possible signal. We recommend you configure the repeater with a unique network name (SSID) and then connect your Safety 1st Baby monitor to this unique network name.
BESIDES WOOD SCREWS, DO YOU OFFER CONCRETE BLOCK SCREWS OR ANCHORS TO MOUNT SAFETY 1ST BABY MONITOR?
Yes, every Safety 1st Baby monitor comes standard with heavy-duty screws and anchors.
Compatibility
WILL SAFETY 1ST BABY MONITOR WORK WITH AN IPOD TOUCH?
Yes, so long as you are connected to a Wi-Fi network.
WHAT VERSION OF IPHONE, IPAD, ANDROID, OR WINDOWS WILL I NEED?
Apple devices must be iOS 10 or newer. Android devices must be version 4.4 or newer. Safety 1st Baby Monitor is not compatible with Windows devices.
IS SAFETY 1ST BABY MONITOR COMPATIBLE WITH BLACKBERRY OR WINDOWS?
Safety 1st Baby monitor is not compatible with Blackberry or Windows 8 devices.
HOW DOES SAFETY 1ST BABY MONITOR WORK WITH MULTIPLE USERS?
After setting up your Safety 1st Baby monitor, you can share access to additional users simply by entering their email address. When multiple users are connected to Safety 1st Baby monitor, all users will be notified of any activity via push notifications.
HOW MANY DEVICES CAN I PAIR TO EACH SAFETY 1ST BABY MONITOR?
You can provide access to each camera with up to three other users or devices. You can use one Safety 1st Baby Monitor Speaker per camera.
Technical
CAN SAFETY 1ST BABY MONITOR WITHSTAND THE ELEMENTS: EXTREME HEAT, COLD, RAIN AND SNOW?
The Safety 1st Baby Monitor is intended to be used indoors only and protected from moisture and extreme temperatures.
WILL THERE BE A CAT5 WIRED VERSION?
No, Safety 1st Baby monitor was designed to wirelessly connect to your Wi-Fi network.
DOES SAFETY 1ST BABY MONITOR SUPPORT WPA2?
Yes, Safety 1st Baby monitor supports WEP, WPA, and WPA2. We recommend WPA2 for best results.
DOES SAFETY 1ST BABY MONITOR HAVE BLUETOOTH?
Safety 1st Baby monitor operates through Wi-Fi, not Bluetooth.
WHAT IS THE VIDEO QUALITY OF SAFETY 1ST BABY MONITOR
The video quality is full high definition 720p.
DO I NEED A STATIC IP FROM MY INTERNET SERVICE PROVIDER?
A static IP address is not required. Connect Safety 1st Baby monitor to your Wi-Fi network with our easy-to-use Safety 1st Baby Monitor app and everything else is handled automatically.
CAN SAFETY 1ST BABY MONITOR RUN ONLY WITHIN MY INTERNAL WI-FI LAN?
Safety 1st Baby monitor requires Internet connectivity to connect and send push notifications to your device. Connecting to our cloud ensures that your Safety 1st Baby monitor can manage sessions and reach your smartphone and tablet whether you are home or away.
IS SAFETY 1ST BABY MONITOR FCC APPROVED?
Yes, Safety 1st Baby monitor is FCC approved.
Payment
IS THERE A WARRANTY FOR SAFETY 1ST BABY MONITOR?
We offer a standard 1-year warranty which we service internally.
HOW ARE THE VIDEO RECORDING PLANS BILLED?
You get continuous 24-hour storage FREE with the ability to save video recordings to your phone, personal cloud storage, or share them.
Usage
DO YOU HAVE TO HAVE THE APP OPEN IN ORDER TO RECEIVE THE NOTIFICATION?
As long as you’re not signed out of the app, your smartphone or tablet will receive the notification.
IF I AM ON MY SMARTPHONE WITHOUT ANY WI-FI CONNECTION, WILL I STILL BE ABLE TO SEE MY BABY?
You don't need a Wi-Fi connection as long as you have internet connectivity and your particular carrier doesn't block video streaming (e.g. FaceTime). If your carrier enables video streaming and you have a good 4G connection, you will see real-time HD video from anywhere you have coverage.
WILL ALL USERS BE NOTIFIED WHEN MOTION IS DETECTED?
Yes, all users will be notified unless you disable it under camera settings. Users can also set their own custom notification settings, for example, you may choose to be notified about all activity, including motion, while your partner may choose to be notified of a sound.
WILL MY SAFETY 1ST BABY MONITOR SEND ME A PUSH NOTIFICATION WITHOUT INTERNET CONNECTIVITY?
You will receive a push notification when you are connected to 3G, 4G, LTE or Wi-Fi. If your phone is offline when activity is detected, you will see a missed event alert in your Recent Activity log within the Safety 1st Baby Monitor app.
DOES SAFETY 1ST BABY MONITOR PROVIDE A LIVE VIDEO FEED?
Yes. All Safety 1st Baby Monitor apps, with Live View, which allows users to stream live HD video and two-way audio-on-demand. With Live View, you can check-in on your property 24/7.
CAN I RECORD AND STORE THE VIDEOS FROM THE CAMERA?
Yes. You can download and share your videos with friends and family from the Safety 1st App.
Functionality
WHAT HAPPENS WHEN SAFETY 1ST BABY MONITOR VIDEO DETECTS MOTION?
Safety 1st Baby Monitor can detect motion up to 30 feet away from the device. When motion is detected, you will instantly receive a push notification on your smartphone, tablet, and PC, letting you know that there’s activity on your property. If you answer the alert, the Safety 1st Baby Monitor app will open, and you can access live footage of the activity and see a recording of the activity for up to 24 hours. If you have an optional Safety 1st Baby Monitor Recording Plan, all motion-triggered events and presses are automatically recorded and saved to your Safety 1st Baby Monitor account for up to 60 days. This footage can then be viewed instantly at any time on the Safety 1st Baby Monitor app.
CAN SAFETY 1ST BABY MONITOR CAPTURE CLEAR VIDEO FOOTAGE EVEN AT NIGHT?
Yes, Safety 1st Baby Monitor features an array of IR LEDs to illuminate the camera's field of view when a lack of light is detected within the device.
HOW LONG CAN SAFETY 1ST BABY MONITOR RUN OFF OF THE INTERNAL BATTERY?
Under normal use, Safety 1st Baby Monitor Speaker can run for up to 12 hours between battery charges depending on usage and operating environment
HOW DO I ACCESS THE CLOUD STORAGE OF MY BABY MOMENTS
Your Baby Moments are shown in the Baby Moment drawer underneath the live feed from your camera. Moments are stored to the cloud for 24 hours, after which they are automatically deleted. Preview images for the Baby Moments are stored to your local device.
HD WiFi Monitor Frequently Asked Questions
PRODUCT DISCONTINUATION
After 4 years, it’s time to make way for our new and improved WiFi Baby Monitor and app. To deliver the highest quality product and service to our new app; we made a difficult decision to discontinue the MO160/MO163 WiFi Baby Monitors.
The MO160 and MO163 WiFi Baby Monitors will cease to function on November 30th, 2021.
Sorry, that’s not possible. On November 30, 2021, the WiFi Baby Monitor and App will cease to function. We recommend taking advantage of our no-charge replacement offer for existing owners of our discontinued WiFi Baby Monitor. Offer valid until March 31, 2022.
Most cities have an electronic waste and recycling program. Please dispose of the device appropriately.
Yes! The WiFi Baby Monitor (MO173) is our latest innovation in internet connected monitors.
Existing owners of the MO160 or MO163 WiFi Baby Monitor are eligible for a no-charge replacement. To redeem, send an email to connected@safety1st.com and further instructions will be provided. If you purchased this from a 3rd party, please contact them for a refund. Refunds will not be provided by Safety 1st or Dorel Juvenile.
Existing registered customers can get a no-charge replacement of the new monitor by reaching out to Safety 1st Customer Care at connected@safety1st.com or 1-800-544-1108.
No. The new app Safety 1st Connected is only compatible with the latest WiFi Baby Monitor (MO173).
Safety 1st Connected is a suite of connected nursery products, seamlessly integrated via one app. This transition is part of our long term vision.
Our all-new WiFi Baby Monitor will be available for purchase soon. To learn more, join our newsletter and purchase, visit Safety1st.com/BabyMonitors.
Our latest WiFi Baby Monitor features 1080p video streaming, all new design and enhanced app features. This new monitor is just one device in an entire suite of connected nursery products, all controlled from one app! Letting you tap, swipe, see (and sooth) baby in one easy step. Join our mailing list to stay up to date.
Any customers who have already purchased the new monitor with the 40% discount will be automatically refunded via the payment method they used for purchase.
On November 30th, 2021 – The Safety 1st WiFi Baby Monitor (MO160), the WiFi Baby Monitor with Audio Parent Unit (MO163) and Safety 1st Baby Monitor Apps for iOS and Android will be discontinued.
Launched in 2017 in the United States and Canada, these products have delivered exceptional benefits to our consumers and have seen favorable reviews on the product and mobile applications. Technology has substantially changed over the years and while we regularly update the product firmware and mobile applications, today we are announcing that these products have reached the end of their lifecycle and are no longer in production.
In their place, we are introducing Safety 1st Connected, a suite of connected nursery products that give parents convenience and comfort when keeping an eye on baby. The new Safety 1st Connected WiFi Baby Monitor features an HD 1080p livestreaming experience with greatly improved connectivity and many enhancements our consumers have requested. Learn more: Safety1st.com/BabyMonitors
Over the coming weeks, existing owners of the Safety 1st HD WiFi Baby Monitor (MO160) and the HD WiFi Baby Monitor with Audio Parent Unit (MO163) will receive a communication which includes an exclusive transition offer for our latest Safety 1st Connected WiFi Baby Monitor (MO173).
The Safety 1st WiFi Baby Monitor (MO160) and Safety 1st WiFi Baby Monitor with Audio Parent Unit (MO163) included a one-year manufacturer’s warranty from original date of purchase from an authorized retailer. Safety 1st will continue to fulfill warranty obligations until an existing user claims one of our exclusive transitional offers or up to November 30th, 2021, when the monitors and app will cease to function.
Download and setup is simple and easy! To get stated, refer to the HOW TO videos here for further help and instructions. If you have any questions, you can contact our team for help with with the number below.
