Baby Monitor FAQ
HOW DOES THE SAFETY 1ST BABY MONITOR VIDEO WORK?Safety 1st Baby monitor connects to your home Wi-Fi network and sends real-time notifications to your smartphone or tablet when there is motion. Using our Safety 1st Baby monitor App which is available for Apple and Android, you can see an HD Video stream of the child. Safety 1st Baby monitor can alert you when motion is detected.
HOW BIG IS SAFETY 1ST BABY MONITOR?Safety 1st Baby monitor camera is about 4" tall, 2.5" deep, and 2.5" wide and weighs about 0.4 pounds. The Safety 1st Baby monitor speaker is about 1.5" tall, 3.5" wide and weighs about 0.16 pounds.
HOW LONG DOES IT TAKE THE BATTERY TO RECHARGE?When connected to a 2.1 amp charger, Safety 1st Baby monitor speaker will fully charge in approximately 2-3 hours.
WILL I BE NOTIFIED WHEN THE BATTERY IN MY SAFETY 1ST BABY MONITOR SPEAKER IS LOW?Yes - the speaker will beep to let you know the battery is low.
ARE THERE ANY ADDITIONAL FEES INVOLVED?All Safety 1st Baby monitor devices will operate without an additional fee or subscription. You will still receive alerts when visitors press your or trigger the motion sensors in your device, and you’ll still get live streaming video and two-way audio, so you can see, hear and speak to guests in real-time, as the event is happening. You will also be able to review video for up to 24 hours using the Safety 1st app.
HOW CAN I GET HELP WITH SETUP AND INSTALLATION OF MY SAFETY 1ST BABY MONITOR DEVICE?Our Consumer Care Team is here to help. To request installation help, go to Safety1st.com/help and chat with a Consumer Care Team member Text us at 812/652-2525
DO I NEED A WI-FI CONNECTION TO SET UP MY SAFETY 1ST BABY MONITOR?Safety 1st Baby monitor requires a wireless Internet connection for operation. Safety 1st Baby monitor is compatible with wireless routers running 802.11 B, G, or N on 2.4 GHz. Once the Safety 1st Baby Monitor camera has been set up, your smart device does not need to remain connected to your WiFi network for normal operation.
DOES SAFETY 1ST BABY MONITOR NEED TO BE TETHERED TO THE COMPUTER DURING THE SETUP PROCESS?Safety 1st Baby monitor is set up wirelessly by the Safety 1st Baby Monitor app on your smart device. Safety 1st Baby monitor does not need to be connected to a computer during setup or operation.
DO I HAVE TO CHARGE THE INTERNAL BATTERY PRIOR TO SETTING UP AND INSTALLING MY SAFETY 1ST BABY MONITOR?No, most Safety 1st Baby monitor speakers arrive with a battery charge ranging from 50%-70%. Camera uses a plug only.
WHY DO I NEED TO CONNECT SAFETY 1ST BABY MONITOR TO MY PERSONAL WI-FI NETWORK?Safety 1st Baby monitor uses your Wi-Fi network to send live HD video and audio to the Safety 1st Baby Monitor app on your smart device.
WHERE CAN I DOWNLOAD THE SAFETY 1ST BABY MONITOR APP?Download the free Safety 1st Baby Monitor app from iTunes App Store or Google Play Store.
WHAT HAPPENS IF MY PERSONAL WI-FI CONNECTION GOES DOWN?If you lose wireless internet connection, Safety 1st Baby monitor will not be able to send audio and video data to your smartphones and tablets.
CAN I MOUNT SAFETY 1ST BABY MONITOR TO OTHER SURFACES SUCH AS GLASS?Safety 1st Baby monitor can be mounted to multiple surfaces. We provide a mounting bracket to mount Safety 1st Baby monitor to wood, brick, concrete, and stucco. You can use double sided 2-pound foam compression tape (not included) to attach the mounting bracket to other surfaces like glass, aluminum siding, and other surfaces that can't be drilled.
WHAT ARE WI-FI RANGE EXTENDERS? WILL THEY IMPROVE THE WIRELESS INTERNET CONNECTION TO MY SAFETY 1ST BABY MONITOR?A wireless repeater is a stand-alone unit that extends the range of your Wi-Fi signal by repeating the signal over a greater distance. They are simple devices that are easy to connect to your Wi-Fi network. Once connected, position your repeater somewhere near your Safety 1st Baby monitor to ensure the best possible signal. We recommend you configure the repeater with a unique network name (SSID) and then connect your Safety 1st Baby monitor to this unique network name.
BESIDES WOOD SCREWS, DO YOU OFFER CONCRETE BLOCK SCREWS OR ANCHORS TO MOUNT SAFETY 1ST BABY MONITOR?Yes, every Safety 1st Baby monitor comes standard with heavy-duty screws and anchors.
WILL SAFETY 1ST BABY MONITOR WORK WITH AN IPOD TOUCH?Yes, so long as you are connected to a Wi-Fi network.
WHAT VERSION OF IPHONE, IPAD, ANDROID, OR WINDOWS WILL I NEED?Apple devices must be iOS 10 or newer. Android devices must be version 4.4 or newer. Safety 1st Baby Monitor is not compatible with Windows devices.
IS SAFETY 1ST BABY MONITOR COMPATIBLE WITH BLACKBERRY OR WINDOWS?Safety 1st Baby monitor is not compatible with Blackberry or Windows 8 devices.
HOW DOES SAFETY 1ST BABY MONITOR WORK WITH MULTIPLE USERS?After setting up your Safety 1st Baby monitor, you can share access to additional users simply by entering their email address. When multiple users are connected to Safety 1st Baby monitor, all users will be notified of any activity via push notifications.
HOW MANY DEVICES CAN I PAIR TO EACH SAFETY 1ST BABY MONITOR?You can provide access to each camera with up to three other users or devices. You can use one Safety 1st Baby Monitor Speaker per camera.
CAN SAFETY 1ST BABY MONITOR WITHSTAND THE ELEMENTS: EXTREME HEAT, COLD, RAIN AND SNOW?The Safety 1st Baby Monitor is intended to be used indoors only and protected from moisture and extreme temperatures.
WILL THERE BE A CAT5 WIRED VERSION?No, Safety 1st Baby monitor was designed to wirelessly connect to your Wi-Fi network.
DOES SAFETY 1ST BABY MONITOR SUPPORT WPA2?Yes, Safety 1st Baby monitor supports WEP, WPA, and WPA2. We recommend WPA2 for best results.
DOES SAFETY 1ST BABY MONITOR HAVE BLUETOOTH?Safety 1st Baby monitor operates through Wi-Fi, not Bluetooth.
WHAT IS THE VIDEO QUALITY OF SAFETY 1ST BABY MONITORThe video quality is full high definition 720p.
DO I NEED A STATIC IP FROM MY INTERNET SERVICE PROVIDER?A static IP address is not required. Connect Safety 1st Baby monitor to your Wi-Fi network with our easy-to-use Safety 1st Baby Monitor app and everything else is handled automatically.
CAN SAFETY 1ST BABY MONITOR RUN ONLY WITHIN MY INTERNAL WI-FI LAN?Safety 1st Baby monitor requires Internet connectivity to connect and send push notifications to your device. Connecting to our cloud ensures that your Safety 1st Baby monitor can manage sessions and reach your smartphone and tablet whether you are home or away.
IS SAFETY 1ST BABY MONITOR FCC APPROVED?Yes, Safety 1st Baby monitor is FCC approved.
IS THERE A WARRANTY FOR SAFETY 1ST BABY MONITOR?We offer a standard 1-year warranty which we service internally.
HOW ARE THE VIDEO RECORDING PLANS BILLED?You get continuous 24-hour storage FREE with the ability to save video recordings to your phone, personal cloud storage, or share them.
DO YOU HAVE TO HAVE THE APP OPEN IN ORDER TO RECEIVE THE NOTIFICATION?As long as you’re not signed out of the app, your smartphone or tablet will receive the notification.
IF I AM ON MY SMARTPHONE WITHOUT ANY WI-FI CONNECTION, WILL I STILL BE ABLE TO SEE MY BABY?You don't need a Wi-Fi connection as long as you have internet connectivity and your particular carrier doesn't block video streaming (e.g. FaceTime). If your carrier enables video streaming and you have a good 4G connection, you will see real-time HD video from anywhere you have coverage.
WILL ALL USERS BE NOTIFIED WHEN MOTION IS DETECTED?Yes, all users will be notified unless you disable it under camera settings. Users can also set their own custom notification settings, for example, you may choose to be notified about all activity, including motion, while your partner may choose to be notified of a sound.
WILL MY SAFETY 1ST BABY MONITOR SEND ME A PUSH NOTIFICATION WITHOUT INTERNET CONNECTIVITY?You will receive a push notification when you are connected to 3G, 4G, LTE or Wi-Fi. If your phone is offline when activity is detected, you will see a missed event alert in your Recent Activity log within the Safety 1st Baby Monitor app.
DOES SAFETY 1ST BABY MONITOR PROVIDE A LIVE VIDEO FEED?Yes. All Safety 1st Baby Monitor apps, with Live View, which allows users to stream live HD video and two-way audio-on-demand. With Live View, you can check-in on your property 24/7.
CAN I RECORD AND STORE THE VIDEOS FROM THE CAMERA?Yes. You can download and share your videos with friends and family from the Safety 1st App.
WHAT HAPPENS WHEN SAFETY 1ST BABY MONITOR VIDEO DETECTS MOTION?Safety 1st Baby Monitor can detect motion up to 30 feet away from the device. When motion is detected, you will instantly receive a push notification on your smartphone, tablet, and PC, letting you know that there’s activity on your property. If you answer the alert, the Safety 1st Baby Monitor app will open, and you can access live footage of the activity and see a recording of the activity for up to 24 hours. If you have an optional Safety 1st Baby Monitor Recording Plan, all motion-triggered events and presses are automatically recorded and saved to your Safety 1st Baby Monitor account for up to 60 days. This footage can then be viewed instantly at any time on the Safety 1st Baby Monitor app.
CAN SAFETY 1ST BABY MONITOR CAPTURE CLEAR VIDEO FOOTAGE EVEN AT NIGHT?Yes, Safety 1st Baby Monitor features an array of IR LEDs to illuminate the camera's field of view when a lack of light is detected within the device.
HOW LONG CAN SAFETY 1ST BABY MONITOR RUN OFF OF THE INTERNAL BATTERY?Under normal use, Safety 1st Baby Monitor Speaker can run for up to 12 hours between battery charges depending on usage and operating environment
HOW DO I ACCESS THE CLOUD STORAGE OF MY BABY MOMENTSYour Baby Moments are shown in the Baby Moment drawer underneath the live feed from your camera. Moments are stored to the cloud for 24 hours, after which they are automatically deleted. Preview images for the Baby Moments are stored to your local device.
The Safety 1st Baby Monitor provides a high-quality live streaming video connection to your mobile phone. Using our Safety 1st Baby Monitor App (iOS & Android compatible) and your home Wi-Fi network (2.4 GHz Required) you can receive real-time notifications on your mobile device when there is motion or noise detected.
Our Consumer Care Team is here to help. To reach our Consumer Care Team, send a text to (812) 203-4747 or call 1 (800) 544-1108, text messaging fees may apply. Consumer care is available Monday - Thursday 8am - 6pm and Fridays 8am - 4pm (EST).
Safety 1st Baby Monitor includes a standard 1 year warranty. Coverage is provided by our Consumer Care team.
No. Other than a home Wi-Fi Internet connection (2.4 GHz Required), the Safety 1st Baby Monitor does not have or require any additional fees or subscriptions.
Security is our utmost priority. The Safety 1st Baby Monitor includes a physical encryption chip using AES 256-bit protocols. Furthermore, our cloud storage is encrypted and web transfers are secured using SSL/TLS.
The Safety 1st Baby Monitor is designed for use in the United States and Canada. If you are travelling outside of those countries, you will still be able to stream live video to your mobile device as long as the monitor is connected to Wi-Fi
If you are located outside of the United States or Canada you will be unable to download the Safety 1st app from the iOS app store or Google Play store.
Safety 1st Baby monitor camera is about 4" tall, 2.5" deep, and 2.5" wide and weighs about 0.4 pounds. The Safety 1st Baby monitor speaker is about 1.5" tall, 3.5" wide and weighs about 0.16 pounds.
The Safety 1st Baby Monitor app can be installed from the Apple App Store or Google Play Store. The app is free to download and use with purchase of a Safety 1st Baby Monitor.
The Safety 1st Baby Monitor requires a 2.4GHz wireless Internet connection for operation. Wireless routers using protocols 802.11 B, G, N or AC are all supported. Dual band routers are supported only the 2.4GHz band is supported by the monitor. After setup is complete, you can connect to view the monitor using any Wi-Fi or LTE network.
The Safety 1st Baby Monitor does not use or require connection to a computer. Setup and operation is achieved via your iOS or Android mobile device.
We recommend keeping the Smart Audio Unit plugged in during setup. Fully charging the device can take from 2-3 hours however you can set it up while it is charging. The Baby Monitor does not have a battery and must be plugged in at all times for use.
Safety 1st Baby Monitor uses your Wi-Fi network to send live HD video and audio to the Safety 1st Baby Monitor app on your mobile device.
Yes. After setting up your Safety 1st Baby Monitor, you can invite additional team members.
Team members setup as "Parents" can edit settings, invite & remove team members, view & hear the baby monitor, view & delete baby moments, and enable/disable standby mode on the monitor.
Team members setup as "Family / Friend" can view & hear the baby monitor, can view baby moments but cannot put the baby monitor into standby mode or monitor modify settings.
Each user can personalize their notification settings.
Up to three team members can be simultaneously viewing a single Safety 1st Baby Monitor (depending on your network's available bandwidth.
Requirements: Drill, 3/16" drill bit, Phillips screwdriver, hammer, safety glasses
1. Mark the location on the wall where the camera will be mounted.
2. Using a 3/16" drill bit, drill a whole 1.0" (2.54 cm) deep.
3. Insert drywall anchor into hole. Lightly tap with a hammer if necessary until the drywall anchor is flush with the wall surface.
4. Using a Phillips screwdriver, hand screw a screw into the drywall anchor leaving approximately 0.25" (0.63 cm) sticking out.
5. Insert the key hole on the base of the camera onto the screw on the widest part.
6. Slide the camera DOWN on the screw locking the camera into place. DO NOT slide the camera UP as this will result in the camera falling off of the wall.
7. Use the provided wall clips to position and secure the cord 3 ft (0.9 m) away from the crib. Repeat steps 2, 3 and 4 to place the wall anchors into the wall. Place each wall anchor 2 ft (0.61 m) apart.
8. Place cords into the wall clips and pull tightly to align wall clip hole to wall anchor.
9. Close the top cover to secure the cord in place and insert the provided screw and tighten into wall anchor.
1. Select a location for the Baby Monitor ensuring to keep the monitor at least 3 ft (0.9 m) away from crib. The Baby Monitor should be placed on a flat and stable surface, such as a chest of drawers, desk or shelf.
2. Use the provided wall clips to position and secure the cord 3 ft (0.9 m) away from the crib. To install wall clips, Follow steps in "How can I mount the Safety 1st Baby Monitor to the wall?"
The safest way to install the Safety 1st Baby Monitor is either wall mounted or on a tabletop location, ensuring to keep the monitor at least 3f (0.9 m) away from the crib.
Yes, every Safety 1st Baby Monitor includes heavy-duty screws and anchors for use on wood, brick, concrete, or stucco.
Apple devices must be running iOS 11 and newer. Android devices must be version 5.0 and newer.
The Safety 1st Baby Monitor App is not compatible with Blackberry, Windows, Amazon or Google Chromebook devices.
iOS devices running iOS 11 and newer are supported including iPhone, iPad, iPod Touch. To ensure compatibility, visit www.safety1st.com/devicecheck
The Safety 1st Baby Monitor App functions on iPad but does not have a specifically formatted for iPad app.
No. The Safety 1st Baby Monitor is for indoor use only and is not protected from moisture and extreme temperatures.
The Safety 1st Baby Monitor supports up to HD 720p30 video however this quality can be reduced depending on the Wi-Fi and internet connection in your home or your LTE connection to ensure a continuous connection to the baby monitor.
If your monitor has already been set up in the app or if you have received your baby monitor second hand, the monitor must be removed from the account prior to resetting to factory settings. Follow the "Remove monitor" FAQ.
1. While the monitor is plugged in, insert the tip of an unfolded paperclip into the hole marked "RST" on the back of the baby monitor until you feel a button press. Hold down the button for 3-5 seconds and then release.
2. The LED on the front of the monitor will turn solid red when the reset process is complete. 3. After the reset process is complete, unplug and plug in the monitor and wait for the boot chime to play.
4. The baby monitor is now ready to be added again using the app and following on- screen instructions.
1. Insert the tip of an unfolded paperclip into the hole marked "RST" on the back of the Smart Audio Unit until you feel a button press.
2. Release the button.
3. Smart Audio Unit will power off and reset. This is a "Soft reset"
1. Hold the pairing button on the back of the monitor for 12 seconds.
2. Continue to hold the pairing button after the first audible chime.
3. The Restore process is initiated when you hear a chime for the second time.
4. Release the pairing button.
5. The Power LED switches between red, blue and purple colors repeatedly.
6. The Smart Audio Unit will reboot and the power button LED will be purple.
7. Hold the power button to turn off the Smart Audio Unit and retain factory state until you are ready to proceed with setup of the Smart Audio Unit.
When baby is grown up and you no longer need to monitor them, share this monitor with a family member or friend in need! Before doing that, be sure to remove the monitor from your account.
1. From the dashboard, tap on the monitor setting icon (upper right corner of the monitor card)
2. Scroll down and tap on "Remove Monitor". If you are a "Family / Friend" you'll only end up removing the monitor from your account, only "Parents" can remove the monitor from the Safety 1st system.
3. Tap on the confirmation message.
4. Reboot the monitor by unplugging it from power, wait a few seconds and plug it back in.
Use the included cable and any 2.1 amp USB charger to charge the battery of the Smart Audio Unit.
When connected to a 2.1 amp charger, Safety 1st Baby Monitor Smart Audio Unit will fully charge in approximately 2-3 hours.
Yes - the Smart Audio Unit's light on the power button will turn red and you will also receive a notification on your mobile device (if you are signed in to the Safety 1st app).
Yes, the Safety 1st HD Wi-Fi Baby Monitor is JPMA certified.
If you are experiencing issues with your internet or in-home Wi-Fi connection, the Safety 1st Baby Monitor may not function as expected. Video and Audio may not stream to your mobile device and Notifications or Baby Moments may not be delivered.
Please contact your internet service provider or Wi-Fi router manufacturer for assistance troubleshooting those services or devices.
If all of your other devices are functioning as expected and nothing else has changed in your network (password, placement of router, new equipment in home) please contact our consumer care for assistance.
No, Safety 1st Baby Monitor was designed to wirelessly connect with your Wi-Fi network.
Yes, Safety 1st Baby Monitor supports WEP, WPA, and WPA2. We recommend WPA2 for best results.
The Safety 1st Baby Monitor operates using Wi-Fi to stream video. While there is a Bluetooth antenna on the device, it is only used for pairing the Smart Audio Unit.
No, a static IP address is not required. Use the Safety 1st Baby Monitor app to connect with your home Wi-Fi network and leave all the complexities to us!
Safety 1st Baby Monitor requires Internet connectivity to stream live video and to send push notifications to your mobile device. Connecting to the internet ensures that you can securely access your Safety 1st Baby Monitor whether you are home or away.
VPNs or similar security applications are not supported by the Safety 1st Baby Monitor.
Shared, guest or hotel networks which require you to login using a separate set of credentials are not supported by the Safety 1st Baby Monitor.
Yes, the Safety 1st Baby Monitor is FCC approved.
A wireless extender or repeater is a stand-alone unit that helps your Wi-Fi network to cover a greater distance within your home. They are simple devices that, if supported by your router, are easy to setup. Contact your ISP or router manufacturer for additional support with wireless extenders. These are especially good for homes with multiple levels, homes where the router is in a basement or a far distance from your baby's nursery.
We recommend you configure the extender with a unique network name (SSID) and then connect your Safety 1st Baby Monitor to this unique network name.
Yes. Using the Safety 1st Baby Monitor app, you can stream live HD video from your baby's nursery anytime, day or night.
Yes. Videos are generated based on your notification settings for motion and noise. These can be downloaded and shared family and friends directly from the Safety 1st App.
Not at this time. Baby Moment video will be created based on your notification settings and have a duration of 30 seconds each. You can use the "snap" button to save a photo of what's currently live.
The Safety 1st Baby Monitor has a 130° viewing angle which means there is no need to pan/tilt the monitor to see the entirety of your baby's nursery.
There are none! The Safety 1st Baby Monitor includes FREE storage of event-based videos for up to 24 hours. Videos are 30 seconds each and are triggered based on personalized motion and noise notification settings. You can also save recorded videos to your mobile device and share them with family or friends.
Yes. As long as you are signed into the app and notifications have been enabled you will receive push notifications based on your personalized settings.
Yes. If your carrier supports video streaming and your LTE/4G signal quality is good enough, you'll be able to stream live HD video from anywhere you have coverage. Each time you load the livestream you will be notified that you are connecting over LTE which may incur bandwidth overage fees if you are streaming for an excessive amount of time.
Yes, every team member is notified of motion or noises coming from a monitor they have been invited to view. Each team member can personalize their notification settings including the sensitivity (tiny / large motions), weather or not to receive motion or noise notifications as well as the frequency of notifications (i.e. every 6 minutes at most).
This is most helpful when a parent may be working while another is caring for the baby. Every user will be able to see Baby Moments generated based on the settings of the user with the most sensitive settings. An avatar icon will show that the baby moment was generated by another team members settings.
No. You will only receive push notifications while you are connected to the internet via 3G, 4G, LTE or Wi-Fi and signed into the Safety 1st mobile app. If your mobile device is offline when activity is detected, you can still see any missed alerts by swiping right on livestream to view Baby Moments.
The Safety 1st Baby Monitor can detect motion up to 30 feet away from the device. When motion is detected, you will instantly receive a push notification on your mobile device, letting you know that there’s activity in your baby's nursery. Opening the alert will launch the app to the livestream video player. Captured Baby Moments are stored for up to 24 hours from when they occur.
Yes, the Safety 1st Baby Monitor features an array of IR LEDs to illuminate the camera's field of view when a lack of light is detected within the device.
Under normal use, the Smart Audio Unit can operate for up to 12 hours between battery charges depending on usage and environment.
Your Baby Moments are shown in the Baby Moment drawer underneath the live feed from your camera. Moments are stored to the cloud for 24 hours, after which they are automatically deleted. Preview images for the Baby Moments are stored to your local device.
Many critical features of the Safety 1st Baby Monitor require Push Notifications.
On iOS, If you would like to avoid receiving pop-ups and sounds, you can disable Alerts by navigating to Settings > Notifications > Safety 1st > Disable Alerts for Lock Screen, Notification Center and Banners as well as turning sounds and badges off. Be sure to leave "Allow Notifications" on to continue enjoying all the apps functionality.
Most Android devices allow you to disable Push Notifications from the Settings Menu, please refer to your device manufacturer to learn about the specific steps required.
After 4 years, it’s time to make way for our new and improved WiFi Baby Monitor and app. To deliver the highest quality product and service to our new app; we made a difficult decision to discontinue the MO160/MO163 WiFi Baby Monitors.
The MO160 and MO163 WiFi Baby Monitors will cease to function on November 30th, 2021.
Yes! The WiFi Baby Monitor (MO173) is our latest innovation in internet connected monitors. Available for purchase soon at Safety1st.com/BabyMonitors.
Sorry, that’s not possible. On November 30th, 2021, the WiFi Baby Monitor and App will cease to function. We recommend taking advantage of our exclusive transition offers for owners of our existing WiFi Baby Monitor. Check your email in the coming weeks!
Absolutely and you can continue to use it up until the product discontinuation on November 30th, 2021.
Most cities have an electronic waste and recycling program. Please dispose of the device appropriately.
In the coming weeks, existing owners of the MO160 or MO163 WiFi Baby Monitor will receive an exclusive transition offer via email which can be redeemed directly in the current iOS or Android App. Refunds will not be provided by Safety 1st or Dorel Juvenile.
The new app Safety 1st Connected is ONLY compatible with the latest WiFi Baby Monitor (MO173).
Safety 1st has learned a lot since our first app and internet-connected monitor was launched, we are migrating to this new platform as part of our long term connected strategy.
Our all-new WiFi Baby Monitor will be available for purchase later this month. Learn more and join our newsletter at Safety1st.com/BabyMonitors.
Our latest WiFi Baby Monitor features 1080p video streaming and an all new design. The Connected App brings highly requested features like continuous recording and the ability to simultaneously livestream multiple baby monitors. We’re also launching an entire suite of connected nursery products, all controlled from one app! Join our mailing list to stay up to date.
Once you add the WiFi Baby Monitor to cart, you will be redirected to your Shopping Cart. Tap on the “Apply Discount Code” text and input your provided code in the field, then tap “Apply Discount”.
MO160 Monitor End of Support Announcement
On November 30th, 2021 – The Safety 1st WiFi Baby Monitor (MO160), the WiFi Baby Monitor with Audio Parent Unit (MO163) and Safety 1st Baby Monitor Apps for iOS and Android will be discontinued.
Launched in 2017 in the United States and Canada, these products have delivered exceptional benefits to our consumers and have seen favorable reviews on the product and mobile applications. Technology has substantially changed over the years and while we regularly update the product firmware and mobile applications, today we are announcing that these products have reached the end of their lifecycle and are no longer in production.
In their place, we are introducing Safety 1st Connected, a suite of connected nursery products that give parents convenience and comfort when keeping an eye on baby. The new Safety 1st Connected WiFi Baby Monitor features an HD 1080p livestreaming experience with greatly improved connectivity and many enhancements our consumers have requested. Learn more: Safety1st.com/BabyMonitors
Over the coming weeks, existing owners of the Safety 1st HD WiFi Baby Monitor (MO160) and the HD WiFi Baby Monitor with Audio Parent Unit (MO163) will receive a communication which includes an exclusive transition offer for our latest Safety 1st Connected WiFi Baby Monitor (MO173).
The Safety 1st WiFi Baby Monitor (MO160) and Safety 1st WiFi Baby Monitor with Audio Parent Unit (MO163) included a one-year manufacturer’s warranty from original date of purchase from an authorized retailer. Safety 1st will continue to fulfill warranty obligations until an existing user claims one of our exclusive transitional offers or up to November 30th, 2021, when the monitors and app will cease to function.
Questions? Our FAQ page has got you covered safety1st.com/MonitorFAQ
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